Privacy Policy

This Privacy Policy sets out the order in which personal data about you may be collected and how it is processed when you visit Palanga Visit apartments & SPA that are supervised by UAB Naspecto („Naspecto“”), use our services, browsing through our websites or ("Website"”) or contact us directly or through the official Naspecto Facebook account (“Social Networks”).

Who does collect your personal data?

The controller – UAB Naspecto, legal entity code 303372076, registered office address is at Totoriu st. 5-19, LT-01121 Vilnius, Republic of Lithuania.

What kind of personal data do we collect?

When you visit Naspecto apartments or use our services or browsing Website or communicate with us directly or through Social Networks, we collect the following personal data from you:

  • the information that you submit to us when booking apartments (name, surname, address, e-mail, telephone number, period of stay in apartments, number of guests and other additional information);
  • information related to your purchases from Naspecto;
  • the information you provide to us when communicating with us directly or through Social Networks;
  • information about your computer and about your visits and use of our Website, including your IP address, login time and date;
  • videos when you visit Naspecto apartments or in their territory, it is equipped with video surveillance cameras;
  • the information provided to us by third parties about your insights or other information for which you have given permission to third parties to share it with us;
  • the information provided to us by third parties about your insights or other information for which you have given permission to third parties to share it with us;

You are responsible for ensuring that your data is accurate and complete. Knowingly entering incorrect data is considered a violation of this Privacy Policy. We will under no circumstances be liable for any damage caused to you and (or) third parties due to the fact that you have provided incorrect and (or) incomplete personal data, or you have not requested the addition and (or) modification of the data after it has changed.

On what legal basis do we collect your personal data?

Your personal data is handled, where appropriate, on the following legal grounds:

  • with your own consent, to process personal data for one or more specific purposes specified in this Privacy Policy;
  • managing your personal data is necessary to provide you with Naspecto services;
  • processing your personal data is necessary for the legitimate interests of Naspecto or third parties.

What are the objectives for collecting your personal data?

Our processed personal data is used exclusively for the purposes specified in this Privacy Policy. We use your personal data:

  • for the conclusion of an agreement with you and its execution;
  • for issuing and sending invoices to you;
  • to communicate with you;
  • for the improvement of service quality;
  • to carry out the loyalty programs;
  • ensure your and / or Naspecto security, property protection, public order when visiting Naspecto apartments or in their territory;
  • for direct marketing purposes, i.e., to communicate our news and other information related to our services that we deem necessary for you by e-mail or other means (you may at any time refuse such news and information by notifying us by e-mail or by logging in to your personal account and unchecking the checkmark in the account settings, or by clicking on the interactive link at the bottom of the message received to prevent future direct marketing messages).

We keep your personal data that we collect from you under this Privacy Policy for no longer than required by the purposes of the processing of personal data, but no longer than 3 years after you provide the services. Videos are stored for no longer than 30 days from the date of their recording. The data required for debt management are retained until debt recovery, but not longer than 10 years. When personal data becomes unnecessary for the purposes of their processing or after the expiration of the prescribed retention period, it will be safely destroyed, except for the cases specified by law, when it must be transferred to the archives of the state.

Why we disclose your personal data to third parties?

We may disclose your personal data to our employees, partners and other entities if it's reasonably necessary to achieve the purposes stated in this Privacy Policy.

In addition, we may disclose your personal data:

  • if we must do it according to law;
  • to protect your rights or interests (including the provision of your data to third parties).

Except for the cases provided for in this Privacy Policy, we do not provide your personal data to any third parties.

Protection of personal data

Your personal data will be processed responsibly and securely. By setting up the tools of processing of the personal data, as well as during the processing of the data, we implement appropriate technical and organisational measures for the protection of your personal data from accidental or unlawful destruction, damage, alteration, loss, disclosure, and any other unauthorized management.

The employees and partners of Naspecto are in writing obliged not to disclose to third parties nor to distribute the information of Naspecto customers gathered in Naspecto workplace or by communicating with customers directly or through the Social Networks.


We do not knowingly collect or solicit personal data from anyone under the age of 18 or knowingly allow such persons to book our apartments.

In the event we learn that we have collected personal data from a person under the age of 18 without verification of parental consent, steps will be taken promptly to remove that information. If you believe that we have or may have information from or about a person under 18 years of age, please contact us at


A cookie is a small data set that is transmitted from a website and stored on a visitor's computer or other device.

Using cookies, we can obtain information about your browsing on our Website, which helps us provide relevant information and improve our Website and its content. Cookies and the data contained therein will not be used for any other purpose and will not be forwarded to third parties.

Cookie nameDescription / Purpose of useCreation momentExpiry dateUsed dataAdditional information
PHPSESSIDThe standard cookie is used to support the user session. Required cookieAt the time of entering the pageUntil the closing of the website windowUnique identifierIndoor Sites
_gaThese cookies are used to collect statistical information about website traffic. The resulting data is used to generate reports and to refine the pageAt the time of entering the page2 yearsUnique identifierGoogle Analytics
_gidThese cookies are used to collect statistical information about website traffic. The resulting data is used to generate reports and to refine the pageAt the time of entering the page24 hoursUnique identifierGoogle Analytics
_gatUsed to set new sessions / visitsAt the time of entering the page10 min.Unique identifierGoogle Analytics

If you do not agree to save cookies to your computer or to the other end device, you can change the settings of your Internet browser and turn off all cookies or turn them on / off one by one. However, please note, that in some cases this may slow down the browsing speed of the Website, restrict the functionality of certain Website Functions or block access to the Website. You can also prevent “Google” cookies from collecting data related to your use of the Website (including your IP address), as well as “Google” to use this information by downloading the browser plugin using this link: More general information about cookies is available at or

Please note that Naspecto Social Networks is subject to applicable social networking cookie policies. As a result, if you are using the Social Networks, please review and comply with the relevant social networking cookie policies.

Your rights

You have the following rights regarding your personal data:

  • the right to access to personal data;
  • the right to rectification;
  • the right to erasure (“right to be forgotten”);
  • the right to the restriction of processing;
  • the right to data portability;
  • the right to disagree with the processing of your personal data, unless this data is processed on the basis of a legitimate interest pursued by Naspecto or a third person to whom the data is provided and if the interests of the data subject are not more important;
  • the right a complaint to The State Data Protection Inspectorate regarding the processing of personal data.

If you want to exercise your rights, you must personally contact Naspecto by the following email: with a request for the exercise of rights and at the same time to confirm your identity by providing a scanned copy of a valid personal identification document or by any other electronic means in a manner prescribed by law, which allows us to properly identify you with your identity. After receiving your request and evaluating it, Naspecto will notify you within 30 calendar days after request.

Naspecto will provide you with the necessary information without any consideration whatsoever when implementing your rights. However, if it becomes clear that your application is manifestly ill-founded or disproportionate, in particular because of its repetitive content, Naspecto is entitled to:

  • require payment of a reasonable fee, considering the administrative costs of providing the information or of the reports or actions requested; or
  • refuse to act on request.

How to contact us?

If you have any questions regarding your personal data, you can contact us by e-mail or phone number +370 630 08558 or at Kastycio st. 3A, LT–00137 Palanga, Republic of Lithuania.

Final provisions

We may change this Privacy Policy at any time without notice. If we make major changes to this Privacy Policy, we will notify it on this Website and be e-mail. Nevertheless, you should regularly check the Privacy Policy we use to make sure its current version is appropriate for you.

This Privacy Policy is effective from 25 February 2019.